HARLEY-DAVIDSON
(07) 958 1400 381 Te Rapa Road, Hamilton
DEALERSHIP HOURS: Mon-Fri 8:00am - 5:30pm Sat 9:00am - 4:00pm

Terms & Conditions

Privacy Information

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this Privacy Policy, which explains our online information practices and the choices you can make about the way your information is collected and used. To make this Privacy Policy easy to find, we make it available throughout our site and where personally identifiable data may be requested.

The Information We Collect

This Privacy Policy applies to all information collected or submitted on our website. On some pages, you may be able to order products, make requests, and register to receive email updates. The types of personal information collected at these pages include:

Name
E-mail address
Phone number
Address


How We Use Information

We use the information you provide about yourself for things such as entering an online contest, placing an order, signing up for email updates. We do not share this information with outside parties except to the extent necessary to complete that order. We may use your e-mail address to communicate with you, for example, to notify you of special offers or programs you might find of interest.
We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to provide order status and order tracking information, and to respond to queries.

You may be able to register with our website if you would like to receive updates on news , events, or new products or services.

We may use non-identifying and aggregate information to better design our website and share with our advertising agencies. For example, we may tell an advertising agency that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to personally identify those individuals.

If you choose to register or receive products or materials from us, or to otherwise give us personal information, we may store some or all of that personal information and use it for marketing research and marketing purposes.

We will never sell your personal information to any other company.

In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.

Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.


Online Purchasing

Returns Policy

Refund 
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.

Exchange
We are happy to exchange the item you purchased, provided it is unused and still has the tag attached to it.  Out of town..? Then you will need to arrange sending this item back to us with a return courier bag enclosed.  Please Note: Any Sale Items cannot be exchanged.

Warranty
If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy for you.

Delivery Time Frames

Clothing and Collectables
We only ship within New Zealand and we send all items out Nationwide via New Zealand Couriers or Post Haste Couriers.  We use Standard Delivery, where delivery takes place Monday to Friday and can take approximately 1-3 working days.  If your delivery address is considered Rural Delivery with these companies delivery can take an extra couple of days. You will be charged a set Delivery Fee of $8.00 per order total.